Privacy policy
At Santos Artisan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our online showroom or engage with our services.
Information Collection and Use
We collect personal information, such as your name, email address, phone number, and billing address, only when voluntarily provided by you during the registration or checkout process. This information is used solely for the purpose of processing your orders, communicating with you about your purchases, and improving our services.
Data Security
We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely and accessed only by authorized personnel who are bound by strict confidentiality obligations.
Third-Party Disclosure
Santos Artisan does not sell, trade, or transfer your personal information to third parties without your explicit consent, except as required by law or to fulfill your orders (e.g., sharing your shipping address with our delivery partners).
Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. These cookies do not contain any personally identifiable information and are used solely for statistical purposes and to improve the functionality of our website.
Your Rights
You have the right to access, update, or delete your personal information stored in our database. If you wish to exercise any of these rights or have any concerns about the handling of your data, please contact us at [santosartisan@usa.com](mailto:santosartisan@usa.com).
Changes to this Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be prominently posted on this page, and your continued use of our website constitutes acceptance of the revised policy.
Contact Us
If you have any questions or feedback regarding this Privacy Policy, please don't hesitate to contact our online Client Services team at [santosartisan@usa.com](mailto:santosartisan@usa.com).
Thank you for trusting Santos Artisan with your personal information. We appreciate your business and are committed to maintaining the highest standards of privacy and security.
Sincerely,
The Santos Artisan Team